A Framework of Interaction Costs in Information Visualization
We often think of interaction as a solution to visualization problems as it has many upsides. However, there are costs to the user (beyond the obvious costs in terms of design, implementation and deployment). The paper “A Framework of Interaction Costs in Information Visualization” by Heidi Lam gives a nice way to think about these costs. It’s an adaptation of earlier work in HCI, but she shows how appropriate it is. She validates the framework by applying it in a broad survey of visualization papers.
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