Help

Getting Help

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The course staff is available to provide help!

Getting Help Online

You can get help online using Piazza. You can ask a question publicly - which is highly recommended as others with a similar question can benefit (see Communications Policy (Using Piazza for Class)).

For most administrative questions, the answer is probably online. Notice that there is a search box on the top of the course web pages (look at the top right of this page).

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Communications Policy

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For this class, there are multiple mechanisms (Canvas, Piazza, Web, Zoom, Email). Student should understand how the class uses all of these mechanisms.

  • The course web has course information and content.
  • Announcements will be made via Canvas. Make sure you receive Canvas announcements. Course restricted information and files via Canvas. Grading via Canvas.
  • Exams will use Canvas Quizzes.
  • Emergency announcements will be made via email, but we will try to keep this to a minimum.
  • General (Open) Discussions via Piazza.
  • Lecture recorded on Zoom. (see Zoom for CS559) Consulting hours and office hours will be held in person or via Zoom.
  • Workbooks are obtained and handed in via GitHub classroom and a Canvas assignment.
  • Please be respectful of others in online communications.

The class is an in person class. Lectures will be delivered in person and recorded on Zoom. Exams will be online. Consulting (e.g., office hours and help) will be held both in person and online.

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Consulting Hours

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The Course Staff will hold “consulting hours” at the times listed below. We will provide a mixture of in-person and online consulting for students.

The weekly consulting hours schedule:

  • Tuesdays 4:00 - 6:00 pm (CS 4331)
  • Thursdays 4:00 - 6:00 pm (CS 4331)
  • Fridays 4:00 - 6:00 pm (CS 4331)

Please use Consulting Hours Form to help us keep track of student queues and frequently asked questions.

We reserved Room 4331 Computer Sciences - 4th floor, near the elevators where at least one member of the course staff (usually 3) is available to answer questions. In person consulting is much better than online. Both because it is easier for course staff to provide help, but also because of the collaboration between students and for staff to help multiple students at once. So we recommend using the in-person consulting hours.

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